This Refund & Cancellation Policy outlines the terms applicable to payments made for accessing premium section of the PointsDojo community. By making a payment, you agree to abide by the rules detailed below.
📌 Cancellation Policy
- Users can cancel their application at any time before approval.
- If cancelled **before verification begins**, you may request a refund (subject to processing fees).
- If verification has started or access has been granted, **no cancellation** is allowed.
- Cancellations must be requested in writing via email to contact@pointsdojo.com within 24 hours of payment.
📌 Refund Policy
- No Refunds are provided once Access to premium channels has been granted.
- Payments made in error or duplicate transactions may be considered for refund after review. Contact us within 48 hours of such payment.
- No partial refunds are provided for voluntary withdrawal after payment.
📌 Important Notes
- Premium channels access is a community privilege. Misuse, repeated disputes, or fraudulent behavior may lead to revocation of access without refund.
- All data submitted for verification is handled responsibly and may be used for future identity confirmation, if necessary.
- Refund decisions are at the sole discretion of PointsDojo moderators and are final.
📩 Contact
For any concerns related to payment, cancellation, or refund eligibility, contact us at:
Email: contact@pointsdojo.com
By proceeding with the payment, you confirm that you have read, understood, and accepted this Refund & Cancellation Policy. This policy may be updated from time to time without prior notice.